We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed with attention to detail, ensuring that your items arrive in pristine condition. Our fulfillment team works diligently to prepare your package, which includes quality checks and secure packaging tailored to protect delicate materials and intricate designs. Whether you're updating your wardrobe or exploring new styles, we prioritize a seamless shipping experience from our facility to your doorstep.

Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays. Delivery times vary based on your location and the shipping method selected. While we strive to meet estimated timelines, occasional delays due to carrier logistics or unforeseen circumstances may occur. Rest assured, we monitor all shipments closely and will notify you promptly if any adjustments to your expected delivery date arise.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $0-$60
Free Shipping (10-15 Business Days): $60-$9999

Shipping fees are automatically calculated at checkout based on your order total and destination. Promotional periods may include temporary adjustments to these rates, which will be clearly displayed during the checkout process.

We currently ship to most countries across North America, Europe, and select regions in Asia and Oceania. Due to evolving international trade regulations, certain restrictions may apply to specific destinations. If your country is not listed at checkout or you encounter shipping limitations, please contact our support team at [email protected] for assistance. Note that remote areas or territories with limited carrier coverage may incur extended delivery times or additional fees.

Once your order ships, you will receive a confirmation email containing your tracking number and a link to monitor your package's journey. For consolidated shipments with multiple items, tracking updates may reflect partial fulfillment until all products are en route. If you haven’t received tracking information within 5 business days of placing your order, check your spam folder or account dashboard, or reach out to our customer service team for clarification.

While rare, delays can occur due to weather events, customs inspections, or carrier disruptions. If your shipment exceeds the estimated delivery window by more than 7 business days, please contact us at [email protected] with your order number. For lost packages confirmed by the carrier, we will initiate a thorough investigation and provide options for reshipment or refund per our discretion. Claims must be filed within 30 days of the original shipment date.

International shipments may be subject to customs fees, import taxes, or brokerage charges imposed by your local authorities. These costs are the responsibility of the recipient and are not included in your order total or shipping fees. We recommend consulting your country’s customs office to estimate potential charges before placing an order. Note that refusal to pay these fees may result in package return or abandonment, and refunds will not be issued for unclaimed shipments.